Waco Family Medicine is a Federally Qualified Health Center (FQHC)* providing healthcare to
underserved residents of McLennan and Bell counties who have historically struggled in a health
care system that favors privately insured patients. Last year, they served over 60,000 patients,
providing integrated medical, dental, and behavioral health care across 14 clinic sites with three
additional clinics added in 2024. Additionally, WFM addresses social and environmental barriers
to wellness through innovative programs and community partnerships.
Demographics
- Industry | Medical
- Headquarters | Waco, TX
- Founded | 1969
- Employees | 212
- Existing ERP | BlackBaud
- Other Systems | N/A
NetSuite Solution
- NetSuite | Social Impact Standard
- Modules | Record to Report, Procure to Pay,
Project to Cash, NSPB, Design to Build
- Interfaces | Epic, Bill.com, Divvy, Multiple Banks, TradeCentric, Pharmaceutical
Sales Team
- NetSuite | Kendall Adams, Zach Werth
- Caravel | Andrew Matthews, Jake
Waters, Kelly Gonyea
Implementation
- Methodology | SuiteSuccess + Optimization
- Approach | Waco Family Medicine will deploy NetSuite in a phased approach that will focus on top priorities in phase 1, and in phase 2, will build upon these capabilities and add additional functionality within NetSuite.
