Caravel Success Hub for NetSuite

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Win Story | Medical | Institute for Healthcare Improvement

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The Institute for Healthcare Improvement (IHI), an independent not-for-profit organization based in Boston, Massachusetts, is a leading innovator in health and health care improvement worldwide. At their core, IHI believes everyone should get the best care and health possible. This passionate belief fuels their mission to improve health and health care. They value courage, love, equity, and trust.

Demographics

  • Industry | Medical
  • Headquarters | Boston, MA
  • Founded | 1991
  • Employees | 250+
  • Existing ERP | MSFT GP
  • Other Systems | Concur, Adaptive,
    Salesforce, Paylocity, iMIS, SharePoint

NetSuite Solution

  • NetSuite | SuiteSuccess Social Impact
    Premium
  • Modules | Financials, Record to Report,
    Procure to Pay, Order to Cash, Project to
    Cash, CRM, NSPB
  • Interfaces | Banking, CC, UKG, Concur,
    SharePoint, PayPal

Sales Team

  • NetSuite | John Martin
  • Caravel | Frank Herr, Jake Waters

Implementation

  • Methodology | SuiteSuccess + Optimization
  •  Approach | IHI will deploy NetSuite in a
    single phase with core functionality going live in month five while simultaneously integrating with key 3rd parties.

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